FAULTY OR DAMAGED PRODUCTS

We are under a legal duty to supply Products that are in conformity with these Terms and Conditions. Nothing in this Section affects your legal rights as a consumer under applicable laws, and we have a legal duty to supply Products of the quality described in your order. If any Product you purchase is damaged or faulty when delivered, we may offer an exchange or refund as appropriate, in accordance with your legal rights. Please note that if the damage to a Product occurs after delivery, no refund or exchange will be made. If you believe a Product is faulty, you should notify our Customer Services Department and return the Product in accordance with our returns procedure.